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Jobs at XFER Communications

Outside Sales Representative

Location: Detroit, MI

Department: Outside Sales

Type: Full Time

Min. Experience: Mid Level

Who we are:

XFER Communications is a rapidly growing technology company that has created a competitive advantage through its unique technology suite.   We couple our sales methodology along with our approach to solving business problems to create an environment for sales people to shine.  The right sales professional will have an opportunity to earn aggressive upfront sales commissions, build strong recurring residual commissions and have the security of a base salary.  Our organization was founded by sales professionals that know the importance of being able to offer the best possible solutions to our customers and prospects because your name and the companies are always on the line.  If you are a sales professional that is looking for a challenge and likes to win, let’s talk.


Job Summary:

The Outside Sales Representative is responsible for finding, furthering and closing business.  Primarily focused in Southeast Michigan you represent the company by showcasing and selling our services and products. The primary focus of the Outside Sales Representative is to work with prospects by handling onsite appointments and providing demonstrations.


Essential Duties and Responsibilities:                                            

  • Generate and cultivate new leads
  • Work with prospects to develop a deep understanding of their needs and translate those needs into product requirements that satisfy their demands.
  • Conduct onsite or online presentations that showcase the services and products of the company to prospects.
  • Work with management and sales engineers to develop proposals, quotes, and respond to RFP/RFI documents.
  • Effectively communicate features and benefits of solutions and manage prospect expectations.
  • Manage the complexity of Managed IT services proposals, contracts, lease agreements, and service level agreements.
  • Maintain in-depth product knowledge of the service offerings of the company.
  • Perform sales procedures through activities and opportunities in our CRM and remain compliant with defined policies and procedures.
  • Initiate contact with prospects that has been generated by the Marketing Team.


Additional Duties and Responsibilities:

  • Attend weekly sales meetings and ensure sales opportunities are compliant with company policy.
  • Develop in-depth knowledge of the service catalog and how it relates to customer’s needs.
  • Document internal processes and procedures related to duties and responsibilities.
  • Manage pipeline and provide appropriate forecasting.


Knowledge, Skills, and/or Abilities Required:  

  • Outside sales experience with selling relevant services and products.
  • Possess a track record of managing the customer commitment, negotiation, and closing of the sales process.
  • Demonstrated level of success in the development of client relationships.
  • Enjoy working with customers and external audiences.
  • High energy and drive with good negotiation skills.
  • Proficient with general office applications.
  • Strong organizational, presentation, and customer service skills.
  • Skill in preparing written communications and materials.
  • Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
  • Ability to multi-task and adapt to changes quickly.
  • Typing skills to ensure quick and accurate data entry.
  • Self-motivated with the ability to work in a fast moving environment.


Products: Managed IT Services (MSP), Allworx, Sophos, ShoreTel/Mitel, Backup Disaster Recovery (BDR), Vertical Communications, Carrier Services, Low Voltage wiring, WIFI, Networking, Xerox


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